Support

Compability

Our Samples are designed to work with all WAV & Rex.2 compatible hardware and software.

Below is a list of some of the most used Win / Mac programs that work with our sample packs:

Reason, Ableton, Bitwig, Studio One,  FL Studio, Cubase, Logic, Pro-Tools, Cakewalk, Acid, Sonar, Kontakt, Halion, Battery, Garageband, Reaper, Reload, Nuendo, Digital Performer, Adobe Audition, Stylus RMX, Magix, Emulator X2, Motu Mach Five, Gigastudio, Intakt, Tracktion and many more!

How to purchase, download and unpack BHK Samples Libraries ?

Create an account, select the product or products you want to purchase and click Add to cart’ ! Now you can click ‘Cart’ to complete the payment process, or continue shopping for more products.

When you done, click the ‘Proceed to Checkout’ button in cart, fill your details, select payment method and click the ‘Place order’ button. You can choose to pay securely through paypal  (You can use also credit cards to make payments via paypal.) Or Bank Transfer.

Once the transaction is complete, your purchased file can be download  from “My Account” page.

You may also need to checkout spam/junk folders depending on your email service provider. All our downloadable sample packs come in the zip format. Use the evaluation versions of Winzip or Winrar, to unpack the files.

NOTE: In some cases, the shop system sets a paid order on hold, should this happen at your order, please do not wait and send us an email as soon as possible, to avoid unnecessary waiting times for the download.

My zip file will not extract

The most likely cause of this is that the file has not been downloaded in full and the zip is corrupt. You will need to download the File again, if you use all of your 5 download attempts and are still having problems, contact us via our support email below.

My Download Link Has Expired. What Should I Do?

Please send an email and we will provide new links for your purchased packs within 24 hours.

About Coupon Codes

Coupon Codes allow you to take advantage of special offers which we will make available from time to time. Enter the Code in the provided field (Cart page) and click on “Apply Coupon ” to see how much you will actually pay.

Refund Warranty

We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds.

If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request.

Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty (30) days of your original purchase.

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