1. Introduction and Acceptance
These Terms and Conditions govern your access to and use of the BHK Samples website at https://bhksamples.com/ and your purchase of digital products offered through the website.
BHK Samples is operated by:
BHK Samples GbR
Rostocker Str. 9
38444 Wolfsburg
Germany
Email: support@bhksamples.com
By using our website, creating an account or purchasing products, you agree to the terms applicable to your use of the website and our services. If you do not agree to these terms, please do not use the website.
Mandatory statutory rights, including consumer protection rights, remain unaffected by these Terms and Conditions.
2. Account Registration
You may be required to create a customer account to purchase products or access certain website features.
When registering, you agree to provide accurate, complete and up to date information, including your name, email address and billing details where required.
You are responsible for keeping your account information current. Please notify us if any information relevant to your account or orders changes.
We reserve the right to restrict or suspend an account where there are reasonable grounds to suspect fraudulent activity, unauthorized access, material breaches of these terms or other unlawful use. Any such action will be taken subject to applicable law and any rights you may have.
3. Account Security
You are responsible for taking reasonable steps to protect your login credentials and for keeping your password confidential.
If you suspect unauthorized access to your account, please contact us promptly at support@bhksamples.com.
We will take reasonable steps to address reported security issues. Nothing in these terms excludes any liability that cannot legally be excluded or limits any statutory rights you may have in relation to unauthorized activity or security incidents.
4. Customer Information and Privacy
We process personal information in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation where applicable.
We use personal information as necessary to manage customer accounts, process orders, deliver digital products, provide customer support, maintain website security and comply with legal obligations.
We may send you emails relating to your account, purchases, downloads, security or other necessary service matters. Promotional communications are handled in accordance with applicable marketing and data protection laws.
Please refer to our Privacy Policy for further information about the personal information we collect, how we use it and your data protection rights.
5. Age Requirements
You must have the legal capacity required to enter into a binding contract in your country of residence to make a purchase.
If you are under the age required to enter into a contract independently, you may use the website or make a purchase only with the involvement and authorization of a parent or legal guardian where required by applicable law.
Nothing in this section overrides mandatory legal rules concerning minors and contractual capacity.
6. Products and Digital Delivery
BHK Samples offers digital music production products, including sample packs, drum sounds, loops, sound effects and software presets.
Products are supplied digitally. Unless expressly stated otherwise, no physical goods are shipped.
Product descriptions specify the available content, file formats, compatibility information and other relevant product details. Please review the relevant product page before purchasing to confirm that the product meets your requirements.
We make reasonable efforts to ensure that product descriptions are accurate and up to date. If a product does not conform to the applicable description or legal requirements, your statutory rights remain unaffected.
7. Orders and Contract Formation
Before completing a purchase, you should review your order, the product details, the total price and any applicable charges displayed during checkout.
By submitting an order, you make a purchase request in accordance with the information shown during checkout. The order confirmation and other communications will provide information about the status of your order and contract.
The applicable contract terms, including the point at which a contract is formed, depend on the checkout process and the order communications provided to you.
Please contact us if you believe that an order confirmation, payment or product delivery is incorrect.
8. Prices and Payments
Prices are displayed on the relevant product pages or during checkout. The final amount payable, including applicable taxes and any additional charges, will be shown before you complete your order.
We may change product prices from time to time. A price change does not retroactively alter the price of an order already concluded, except where permitted by law or agreed with the customer.
Promotional offers may be subject to specific conditions and validity periods.
A later price reduction or promotional offer does not automatically entitle a customer to a refund of the difference on an earlier purchase, without prejudice to any rights required by applicable law.
Available payment methods are displayed during checkout. Payments may be processed by third party payment providers, such as PayPal, in accordance with their applicable terms and privacy policies.
9. Taxes
Applicable taxes are determined according to the relevant transaction and applicable law. Where required, taxes will be included in or added to the price shown during checkout.
You are responsible for any separate tax obligations that legally apply to you in connection with your purchase.
Nothing in this section transfers to the customer any tax obligation that legally belongs to BHK Samples.
10. Digital Downloads and Technical Issues
After a successful purchase, download access is provided through the delivery method specified on the website or in your order communications.
You are responsible for using compatible software and maintaining suitable hardware, storage space and an internet connection to download and use the products.
If you experience problems accessing, downloading, extracting or using a purchased product, please contact support@bhksamples.com and include your order number and a description of the issue.
We will make reasonable efforts to assist with download and technical problems. This does not affect any statutory remedies available if a digital product is not supplied, is defective or does not conform to the applicable contract.
11. Product License and Intellectual Property
All products are subject to the BHK Samples License Agreement, available at:
The License Agreement explains the permitted use of purchased samples and the restrictions on redistribution, resale and other uses.
Unless expressly stated otherwise, purchasing a product grants a license to use the relevant digital content. It does not transfer ownership of the original samples or related intellectual property rights.
You may use the products only within the scope of the applicable license. If there is a conflict between these Terms and Conditions and a specific product license, the relevant terms will be interpreted together where possible. Any product specific or additional written agreement applies to the extent expressly agreed and legally permitted.
12. Prohibited Website Use
You must not use the website to:
- Engage in fraudulent, unlawful or deceptive activity.
- Attempt to gain unauthorized access to accounts, systems or data.
- Interfere with the operation, availability or security of the website.
- Upload or distribute malicious software or harmful files.
- Infringe the intellectual property, privacy or other legal rights of BHK Samples or third parties.
- Copy, scrape or systematically extract website content in violation of applicable law or the rights of others.
- Use the website to distribute unsolicited advertising, spam or other unauthorized promotional material.
We may take reasonable and proportionate action to address suspected violations, subject to applicable law.
13. Customer Reviews and User Submitted Content
If the website allows you to submit reviews, ratings or other content, you are responsible for ensuring that your submissions are lawful, accurate to the best of your knowledge and do not infringe third party rights.
You must not submit content that is unlawful, defamatory, threatening, abusive, fraudulent, discriminatory or otherwise in breach of applicable law. You must not upload malicious files or use reviews to distribute unsolicited advertising.
Where necessary and legally justified, we may remove or restrict access to content that violates these terms or applicable law. Where appropriate, we may contact you before taking action.
You retain any rights you hold in content you submit. By submitting content for publication on our website, you grant BHK Samples a non exclusive permission to display and use that content for the purpose for which it was submitted, such as displaying a product review. This permission is subject to applicable law and any additional terms presented when submitting the content.
14. Website Availability and Content
We make reasonable efforts to maintain the availability, security and accuracy of our website. However, uninterrupted access cannot be guaranteed.
We may update, maintain, modify or temporarily suspend parts of the website where reasonably necessary for technical, operational, security or legal reasons.
Website content is provided for general information about our products and services. Product descriptions and other information are not intended to replace professional advice where such advice is required.
Nothing in this section excludes any obligations or liability that apply to BHK Samples under mandatory law.
15. Third Party Websites and Services
Our website may contain links to third party websites or use services provided by external companies, including payment providers.
Third party websites and services are generally governed by their own terms and privacy policies. We do not control independent third party websites and are not responsible for their content or practices except where liability cannot lawfully be excluded.
Please review the applicable terms and privacy information before using third party services.
16. Refunds and Consumer Rights
Refund requests are handled in accordance with our Refund Policy, available on the BHK Samples website, and applicable law.
Because our products are digital content, specific rules may apply to cancellation and withdrawal rights. However, these rules do not automatically eliminate all consumer rights after a download.
Nothing in these Terms and Conditions or our Refund Policy excludes or restricts any mandatory statutory rights, including rights relating to withdrawal, defective digital content, non delivery or other non conformity where applicable.
Please review the Refund Policy for information about requesting a refund and reporting product or download problems.
17. Limitation of Liability
BHK Samples is liable in accordance with applicable law.
To the extent permitted by law, BHK Samples is liable without limitation for damage caused intentionally or through gross negligence, for injury to life, body or health, and in any other circumstances where liability cannot legally be excluded or limited.
In cases of slight negligence, liability is limited to breaches of essential contractual obligations where legally permissible. In such cases, liability is limited to damage that was foreseeable and typical for the contract at the time it was concluded.
Any mandatory statutory liability, including applicable product liability, remains unaffected.
Nothing in these terms excludes or limits rights or remedies that consumers cannot lawfully waive.
18. Indemnification
You are responsible for losses arising from your unlawful use of the website or your infringement of third party rights, to the extent provided by applicable law.
Nothing in this section requires you to indemnify BHK Samples for losses caused by BHK Samples itself where such an obligation would be unlawful or unenforceable.
19. Suspension and Termination
We may suspend or terminate access to an account where reasonably necessary due to fraud, security risks, unlawful activity or a material breach of these terms.
Where appropriate and legally required, we will provide notice and an opportunity to address the issue before taking action.
Termination does not affect rights or obligations that have already arisen, statutory consumer rights or any other rights that cannot lawfully be excluded.
20. Changes to These Terms
We may update these Terms and Conditions where reasonably necessary to reflect changes in our services, business practices or legal requirements.
The current version will be published on the BHK Samples website with its latest update date.
Changes to an existing contract will apply only where permitted by applicable law or where otherwise validly agreed. We will not use this section to remove mandatory rights or impose retroactive changes where these are not legally permitted.
21. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the Federal Republic of Germany, subject to any mandatory legal protections that apply to consumers under the laws applicable to their country of residence.
Where legally permissible, disputes shall be subject to the jurisdiction of the competent courts in Germany.
For consumers, statutory rules on jurisdiction and mandatory consumer protection rights remain unaffected. Nothing in this section deprives consumers of protections that cannot lawfully be excluded under applicable law.
22. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
Any invalid provision will be interpreted or replaced only to the extent legally permissible and necessary to reflect the original purpose without overriding mandatory law.
23. No Partnership
Nothing in these Terms and Conditions creates a partnership, joint venture, employment relationship or agency relationship between you and BHK Samples.
24. Contact
If you have any questions about these Terms and Conditions, an order or our services, please contact us:
BHK Samples GbR
Rostocker Str. 9
38444 Wolfsburg
Germany
Email: support@bhksamples.com
Thank you for choosing BHK Samples.